Counseling Services

General Announcements

Welcome Back

Call 413-585-2800 to reach our counseling, medical, and wellness teams. Nurse advice and mental health support is available 24 hours a day, 7 days a week.

All services are free of charge (except labs and prescriptions), including our mental health telehealth service, Telus Health.

Groups are held at the Schacht Center unless otherwise noted. Call 413-585-2800 or email counselingservices@smith.edu to register today.

Unmask (if you want to!)
A neurodivergence support group
Mondays from 12:15 to 1 p.m. with Dr. JK and Andy

Check In & Support Group
A space to share, offer mutual support, and learn everyday regulation skills
Tuesdays from 12:15 to 1:15 p.m. with Maddie

ADHD Work Party
Tuesdays from 6 to 8 p.m. with Maddie in Neilson Library

Ambiguous Loss Group
Coping with a loved one’s serious illness
Wednesdays from 4:30 to 6:30 p.m. with Noah

NuestrXSpace
A place to regulate in turbulent times and alleviate negative memories using eye movement therapy. For Latinx students.
Wednesdays from 4 to 5:10 p.m. with Mahajoy

Grief Support Group
Fridays from 12:15 to 1:10 p.m. with Meg

Our Mission

The Counseling Service is a free and confidential service available to all students. Our commitment is to provide mental health care that is:

  • relationally based
  • culturally responsive
  • identity affirming
  • equitable and inclusive
  • individualized 

The Counseling Service strives to promote inclusive and socially-just clinical services that honor the specific strengths and needs of the full range of diverse identities represented within the Smith College campus community. The Counseling Service recognizes that systematic and institutionalized factors such as racism/white supremacy, classism/poverty, ableism, sex negativity, fatphobia, heteronormativity, and cisnormativity continue to exist both on- and off-campus and these forces have a negative impact on the emotional health of our campus community. Our services work to attend to and recognize the harm caused by these factors.

Care is masked and in-person at the Schacht Center, but teleheath appointments with our therapists are available at the student’s request.

How to Get Help/Schedule an Appointment

  • Schedule appointments by calling 413-585-2800. Our office hours are 9 a.m.–4:30 p.m. on weekdays.
  • SOME appointments are available online through the Patient Portal

After Hours Support

  • After hours support is available 24/7 by our phone number: 413-585-2800
  • The Telus Health app (formerly My SSP) has on demand chat and call support, accessible by their phone app or their website

Overview of Services

  • assessment
  • crisis intervention
  • individual therapy
  • a variety of ever-changing groups (affinity and special interest)
  • psychiatric assessments
  • psychiatric medication treatment 
  • off-campus referrals
  • advocacy
  • trans-affirming documentation
  • identity-affirming care
  • educational workshops & outreach
  • some case management
  • consultation with campus community partners
Crisis Resources

TELUS Health

The Smith College Counseling Service (SCCS) offers TELUS Health to all enrolled undergraduate and graduate students (including students studying abroad), no matter the student’s location. TELUS Health is a supplemental service not provided by Smith College staff that administers immediate and ongoing 24-hour support at no cost to students, regardless of their health insurance provider. With TELUS Health you can:

  • Call or text with a licensed therapist directly from your cell phone from any location for immediate support.
  • Schedule ongoing support by appointment, available through phone or secure video portal.
  • Request support in over 150 languages.
  • Receive a referral for Nurx, a supplemental psychiatric medication provider telehealth service, from a SCCS or TELUS Health therapist or from a Smith College Health Services prescriber.
  • Gain access to a range of online, self-directed wellness and fitness materials.

Students can access TELUS Health with a phone or computer by:

  • Download the free TELUS Health App through the Apple App store or Google Play; select Smith College when prompted.
  • Visiting the TELUS Health website.

Contact Counseling Services

Schacht Center for Health and Wellness
21 Belmont Avenue
Smith College
Northampton, MA 01063

Phone: 413-585-2800 Email: counselingservices@smith.edu

Office Hours
9 a.m.–4:30 p.m.
Monday, Tuesday, Thursday, Friday

10:30 a.m.–4:30 p.m.
Wednesday (the Schacht Center is closed the last Wednesday of each month from 9 a.m.–1 p.m. for staff training)