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Lyman Plant House in the snow.

Community Health & Wellness Resources

The Schacht Center will be closed on Wednesday, March 13 for an all-day training and will not reopen afterward until Thursday, March 13 at 9 a.m. Please call Tuesday or Thursday for assistance with routine matters.

We’ve compiled a list of helpful resources you may need while we’re away.

In the event of an on-campus emergency call 413-585-5555 to reach Campus Safety or 911 for Northampton Public Safety. Stay on the line until otherwise directed.

  • Consult with Campus Safety before calling an ambulance, except during immediate life-threatening emergencies.
  • In the case of a serious accident or emergency and you are off-campus, seek immediate care by dialing 911.

In an immediate, life-threatening situation, call 911 or Campus Safety.

COVID-19 Resources

Testing

  • Limited rapid antigen tests are available with OneCard access through the vending machine on the bottom floor of the Campus Center. 
  • Rapid antigen tests are also available at local pharmacies.
  • Information about how to find a PCR test locally is available through the Department of Health & Human Services.

Additional Information

  • If you are not feeling well, stay home and take a rapid antigen test. 
  • Consult the CDC guidelines for up-to-date travel and health guidance.

  • If you test positive for COVID-19, please email COVIDCare@smith.edu
  • Students should begin to isolate in place immediately following a positive test. 
    • Students will isolate in place.
    • Students may leave their room to obtain meals via Grab & Go and to use the restroom only.
    • Isolation is required for a minimum of 5 days, per CDC recommendations.
    • Mask for 10 days after a positive test, even if symptoms are improving.

Information about Massachusetts’ Free telehealth for COVID-19 treatment with Paxlovid.

  • Wear a mask for 10 days following an exposure. 
  • Students are able to attend activities as long as they are free from symptoms and wearing a mask. 
  • Self-monitor for COVID-19 related symptoms. 
  • If you develop symptoms, begin isolating immediately and take a test.
  • Take a rapid test on day 5 after an exposure, or sooner if you develop symptoms.
  • Students who test positive should follow guidance under “What to do if you test positive for COVID-19.”

Physical Health Resources

On-Campus

You can reach the on-call nurse for urgent, non-routine questions that cannot wait until return from break by calling 413-585-2800.

Urgent, Walk-In, & Reproductive Health Clinics

Clinic

Location(s) & Hours

Cooley Dickinson Hospital Urgent Care
(Some online scheduling available.)
Last patient taken 30 minutes before closing.
413-582-4400 (all locations)

30 Locust Street, Northampton
Monday–Friday 8 a.m.–8 p.m.
Saturday & Sunday, 9 a.m.–5 p.m.


 

12 College Highway, Southampton
Monday–Friday, 8 a.m.–8 p.m. 
Saturday & Sunday, 9 a.m.–5 p.m.


 

170 University Drive, Amherst
Monday–Friday, 8 a.m.–8 p.m.
Saturday & Sunday, 9 a.m.–5 p.m.

Baystate Convenient Care
413-387-4197

325 King Street, Northampton
Monday–Friday, 9 a.m.–6:30 p.m.
Saturday & Sunday, 8 a.m.–3:30 p.m.

Cooley Orthopedic Urgent Care
413-992-3316

4 West Street, Hatfield
Monday–Friday, 8 a.m–4 p.m.

Tapestry Health 
(Sexual/Reproductive Health)

76 Carlton Drive, Northampton
Monday, noon–8 p.m.
Tuesday, 9 a.m.–5 p.m
Wednesday, 9 a.m.–5 p.m.
Thursday, 8 a.m.–7 p.m.
Friday, 9 a.m.–3 p.m.

Mental Health Resources

On-Campus Urgent or Crisis Consultation

  • Call 413-585-2800, option 2 to reach TELUS to speak to a licensed provider right away. You can also schedule a video or ongoing session by calling this number.   
  • Download the TELUS app to access chat support with a licensed therapist 24/7.

Off-Campus Urgent or Crisis Support Services

24/7 Phone Support

24/7 Text Support

Northampton Clinical Support Options (CSO): 413-586-5555

Download the MySSP app and request text support

National Suicide and Crisis Lifeline: 988

General Crisis Text Line: Text HOME to 741741

The Trevor Project (LGBTQ Suicide Hotline) 1-866-488-7386

For Students of Color: Text STEVE to 741741

Trans Lifeline: 1-877-565-8860

For students who identify as Muslim: Text SALAM to 74174

Muslim Youth Hopeline: 1-855-95-AMALA

Trevor Project for LGBTQ: Text START to 678-678

Finding a Local Therapist

Finding a New Private Practice Provider

  • PsychologyToday lists a range of private practice providers, based in Northampton, or expanded to include all of Massachusetts (and these therapists can provide telehealth therapy to you here on campus).
  • Feel free to play with the filters to look based on your insurance, identity markers that are important to you, clinical speciality, and different geographic areas.
  • Each therapist will not be able to accept all insurances and some may be cash-based.
  • Some may be full to new clients, however you can email each one directly right through their profile on this one website.

Finding a Private Practice Therapist Through Your Insurance

  • If you have the insurance provided by the college (BCBS), you can use the Gallagher Student app to help find providers.
  • If you have another insurance, go to your insurance company’s website and search for “behavioral health provider”

Finding a Local Psychiatrist

Either contact one of the clinics listed in this section, or search for psychiatrists in Northampton or Springfield.

Community Support Options

The Clinics below will take almost ALL insurances. They also provide telehealth therapy so traveling to the location is not necessary.

Hampshire County
413-582-0471 

Franklin County
413-774-1000 

Psychiatric Crisis Services
413- 586-5555 

ServiceNet Northampton
413-584-6855

Behavioral Health Network Psychiatry
413-246-9675

Behavioral Health Network (Liberty Street, Springfield Clinic)
413-734-3151

Center for Human Development

Location Phone
Easthampton 844-243-4357
Greenfield 844-243-4357
Holyoke 844-243-4357 
Springfield (Pine Street) 844-243-4357

Transportation Resources

  • If you need a ride to the main hospital at Cooley Dickinson (including Urgent Care, Radiology, or GYN Care at the Yellow House), or Baystate Convenient Care, you can request a ride from Campus Safety, and they may be able to transport you, if not responding to an emergency.
  • Rent a Zipcar
  • Use Uber or Lyft
  • Contact a taxi service: Go Green Cab, 413-586-0707; Cosmic Cab, 413-230-6119
  • PVTA Services