Toshiba Business Systems is the Smith College primary vendor for copiers/MFDs.
The procurement office partners with ITS on this contract. The procurement office is responsible for chargebacks to the departments for the Toshiba MFD and for the cost per copy fees, which funds the maintenance of the unit. Pro tip: for color copier/MFD departments, please make sure your printing defaults are set to black and white when printing. If your default is set to color, your department will get charged for color even if the document has only a small amount of color, e.g., a weblink in blue.
Toshiba Business Systems is responsible for service and supplies for the Toshiba MFDs and networked HP printers. Call the number listed on the sticker for the device and note the ID number of the unit to identify it for the customer service representative. Common consumables, such as toner, staples, and waste toner bottles, are available at no additional cost. Paper should be purchased via the W.B. Mason or Amazon punchout catalogs in Workday.
Non-networked, personal HP printers are maintained at the department’s expense and are discouraged unless there is a documented business need, such as for accessibility purposes or for a specific function such as printing envelopes or specialty paper sizes.