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Quad Heating & Cooling System

Frequently Asked Questions

Welcome to your guide for understanding how the heating and cooling systems work in the Quad. This FAQ is designed to help you know what to expect, how to report issues, and where to find updates.

Disabled Radiator

Why is my radiator not working?

Inner Quad radiators have been tagged out and are no longer operational. These units are currently non-functional and not connected to steam anymore. 

How is my room heated or cooled?

Geothermal Fan Coil Unit

Your room is conditioned by a Fan Coil Unit (FCU). The system automatically adjusts to heating or cooling based on outdoor temperatures:

  • Heating activates when outdoor temperatures drop below 55°F
  • Cooling activates when temperatures rise above 65°F

My room feels too cold or hot—what should I do?

Geothermal Thermostat
  1. Make sure your window is closed.
  2. Adjust your thermostat to a comfortable setting (typically between 68–72°F).
  3. If the issue persists, submit a work order

Thermostats are programmed to maintain comfort within a range of +\- 2°F.

Will I be notified about system changes or repairs?

Yes! Updates will be shared through:

  • Emails from Residence Life or Facilities
  • Notices on the Facilities website
  • Signage in rooms and common areas

For general questions: Contact Facilities Management facmgmnt@smith.edu

For housing-related concerns: Reach out to your Residence Life Coordinator.